Soloona for wellness centers
Room for your community to keep coming back.
Membership businesses fail slowly. Nobody cancels. They just come less, then not at all, and the cancellation arrives months after the relationship actually ended.
Clients. Calendar. Checkout. All in one place.
A rhythm
of your own.
- Member rhythm
- Weekly
- Example session
- $95
- When to reach out
- 4 wks
Your services set the pace.
01 / A day at your desk
Familiar services.
A clearer day.
From infrared sauna to cold plunge, give every appointment its place. Keep your team, your clients and your checkout together.
Infrared sauna45 min
Cold plunge30 min
Compression therapy30 min
Your day, at a glanceExample schedule
AmaraStudio AStudio B
An illustrative schedule and prices for wellness centers.
02 / Between appointments
The next visit
starts here.
The billing system says the membership is active. The truth is the member hasn't attended in seven weeks and will cancel at renewal. By then it's too late to do anything about it.
A client check-in to consider40 days
Use this as a business planning example. Review each client’s history and individual needs before reaching out.
Wellness Centers: the rebooking rhythm
- Week 0 Member visits
- Week 2 Attendance slipping
- Week 4 Reach out, before the cancel email
- Week 8 Membership cancelled
Example timing, not a treatment recommendation or an automatic message.
03 / The tools behind the experience
Made for the way
you work.
Win-Back CampaignsComing soon
Set a rule once, say ninety days without a visit, and the win-backs go out on their own with a cooldown so nobody is pestered.
Client Insights
Every client, when they last came in, how often, and what they spend. Filter by 30, 60 or 90 days, six months or a year since the last visit.
Reporting
Clients overdue and what they are worth, and takings by day and by stylist.
A thoughtful follow-up Coming soon
A quiet member is a cancelled member
A small, personal check-in can start the conversation. Here’s an example for your team to adapt when messaging becomes available.
A little help from Juno.
Your front desk companion. Assistant chat and messaging availability depend on your setup.
04 / Put it in perspective
What does a regular
mean to your business?
Start with these example figures, then adjust the sliders to your own prices and visit frequency. This is a planning illustration, not a revenue forecast.
If a quarter drift away this year, that is
out of the door. clients who stopped coming without ever cancelling.
Soloona shows you who they are. Win-backs are coming soon.
25% is a working assumption, not an industry statistic.
Your front door, online
A website that
feels like you.
Your services, your team, and booking connected to your calendar. Explore our example designs and find the right starting point for your business.
Website setup is a separate, one-off add-on. Ask us for a quote.
Explore the website examples
Your next chapter
Let’s make room
for your best work.
Moving from Vagaro, Boulevard or Square? Start with a client-list export. We’ll walk through what Soloona could look like for your business.
